By using this site you agree to the use of cookies for analytics and personalized content. Learn more
Accept and continue
IntellectWave AI Limited (“we,” “us,” or “our”) operates IntellectWave AI, an AI-driven content platform, and is committed to protecting the privacy and personal data of our users.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use IntellectWave AI (“Platform”) and associated services.
By using IntellectWave AI, you agree to the collection and use of information as described in this policy. Please review this Privacy Policy carefully.
1. Information We Collect
1.1 Personal Information
We may collect personally identifiable information (PII) that can include:
Contact Information: Name, email address and phone number.
Account Information: Username, password, and other authentication details required for platform access.
Purchase Information: Information about the Token packages you choose, amount, payment method and transaction history.
Communication Information: If you communicate with us, such as via email or our pages on social media sites, we may collect Personal Information like your name, contact information, and the contents of the messages you send.
User Content: We collect Personal Information that you provide in the input to our Services (“Content”), including your prompts and other content you upload, such as files, images, and audio, depending on the features you use.
1.2 Usage Data
We automatically collect information about how you access and interact with IntellectWave AI, which may include:
Device Information: IP address, device type, operating system, and browser type.
Usage Details: Pages visited, time spent on pages, interaction data, and referring URLs.
Location Information: General location data derived from your IP address or as provided by your device.
1.3 Cookies and Tracking Technologies
We use cookies and similar technologies to collect information, enhance user experience, and deliver personalized content.
Cookies may be essential, performance-related, or functional.
You may manage cookies through your browser settings, but some functionality may be limited.
1.4 User-Generated Content
Any data you provide while using IntellectWave AI’s content creation tools, such as text inputs, queries, and generated outputs, may be stored to improve service quality, enable feature functionality, and assist with support requests.
2. How We Use Your Information
We may use the information we collect for various purposes, including:
2.1 Service Provision and Personalization
To operate IntellectWave AI, deliver requested services, and tailor content to your preferences and usage patterns.
2.2 Account Management
To create, manage, and authenticate user accounts, as well as respond to user support inquiries and requests.
2.3 Payment Processing
To process and manage purchases and transactions, including handling refunds and billing queries.
All payment information is encrypted and handled by trusted third-party payment processors.
2.4 Analytics and Improvements
To analyze usage trends, improve the platform’s functionality and performance, and develop new features based on aggregated user feedback and behavior data.
2.5 Marketing and Communication
To send you updates, promotional materials, and relevant information about our services, provided you have opted in to receive such communications.
You may unsubscribe at any time.
2.6 Legal Compliance
To comply with applicable laws, regulations, and legal processes or to respond to lawful requests for information, and to protect the rights, property, or safety of IntellectWave AI, our users, and the public.
3. Sharing and Disclosure of Information
We may share your information under certain circumstances, including:
3.1 With Service Providers
We may engage third-party vendors and service providers to perform functions on our behalf, such as payment processing, data analytics, and customer support.
These providers access information only as needed to fulfill their specific functions and are bound by confidentiality agreements.
3.2 For Business Transfers
If we undergo a merger, acquisition, reorganization, or sale of assets, user information may be transferred as part of the business transaction, provided that the acquiring entity agrees to maintain data protection standards consistent with this Privacy Policy.
3.3 For Legal Requirements
We may disclose your information to comply with legal obligations, such as court orders, government requests, or applicable laws, or to defend our legal rights and protect users.
3.4 With Your Consent
We may share your information in any way or with any third party when you provide explicit consent.
4. Security of Your Information
We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, loss, or misuse.
Despite our efforts, no security method is infallible, and we cannot guarantee absolute data security.
Please ensure your account credentials are secure and notify us immediately of any suspected unauthorized access.
5. Data Retention
We retain your personal information only as long as is necessary for the purposes outlined in this Privacy Policy, or as required by law.
User account information may be retained for as long as your account is active, or as necessary to provide you with services.
Non-identifiable and aggregated information may be retained indefinitely for analytical and research purposes.
6. Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal data:
6.1 Access and Rectification
You may request access to or correction of your personal information if it is inaccurate or incomplete.
This can typically be managed directly within your account settings.
6.2 Data Portability
You may have the right to receive a copy of your personal data in a structured, commonly used, and machine-readable format.
6.3 Erasure (Right to be Forgotten)
You may request the deletion of your personal data, subject to certain exceptions, such as where data retention is required for legal or contractual obligations.
6.4 Restriction of Processing
You may have the right to request that we limit the processing of your personal data under certain conditions.
6.5 Objecting to Processing
You may object to certain data processing activities, including direct marketing.
6.6 Withdrawing Consent
Where we rely on your consent to process personal data, you have the right to withdraw consent at any time.
Please note that withdrawal of consent does not affect the legality of prior processing.
7. Cookie Policy
7.1 What Are Cookies?
Cookies are small data files placed on your device that allow IntellectWave AI to recognize your browser and capture certain information about your visit.
Cookies can be essential (necessary for core functionality), performance-related, or functional (enhancing user experience).
7.2 How We Use Cookies
We use cookies to:
Remember your preferences and login information.
Provide personalized content and recommendations.
Analyze traffic and platform performance to improve services.
7.3 Managing Cookies
You can control and delete cookies through your browser settings.
However, if you choose to block certain cookies, some features of the IntellectWave AI platform may not function as intended.
8. GDPR Compliance
IntellectWave AI is committed to upholding the standards set forth in the European Union’s General Data Protection Regulation (GDPR).
If you are located in the European Economic Area (EEA), we apply the following measures to ensure the protection of your personal data.
8.1 Lawful Basis for Processing
Under the GDPR, we only collect and process personal data when we have a lawful basis to do so.
Depending on the nature of our interaction with you, the lawful basis may include:
Consent: When you explicitly agree to our use of your personal data for specific purposes (e.g., receiving newsletters).
Performance of a Contract: When data processing is necessary to fulfill our obligations under a contract with you, such as providing access to our platform.
Compliance with Legal Obligations: When processing is necessary to comply with applicable laws and regulations.
Legitimate Interests: When processing is in our legitimate business interests, provided these interests are not overridden by your rights and freedoms (e.g., improving platform security).
8.2 Your Rights Under GDPR
Users in the EEA have specific rights under GDPR, which we respect and facilitate:
Right to Access: You have the right to request access to any personal data we hold about you, along with information on how it is processed.
Right to Rectification: If any personal data is inaccurate or incomplete, you have the right to request correction or completion.
Right to Erasure (Right to be Forgotten): You may request the deletion of your personal data when it is no longer necessary for the purposes for which it was collected, or if you withdraw consent where applicable.
Right to Restriction of Processing: Under certain conditions, you may request that we limit the processing of your personal data (e.g., if you contest the accuracy of the data).
Right to Data Portability: You may request a copy of your personal data in a structured, commonly used, and machine-readable format, allowing you to transfer it to another data controller.
Right to Object: You have the right to object to processing based on our legitimate interests or for direct marketing purposes.
Right to Withdraw Consent: Where data processing is based on consent, you may withdraw this consent at any time. Withdrawal of consent does not affect the legality of prior processing based on that consent.
8.3 Data Minimization and Retention
We adhere to the GDPR principle of data minimization, collecting only the data necessary for our specific processing purposes.
Additionally, we retain personal data only as long as it is necessary for these purposes, or as required by law.
When data is no longer needed, it is securely deleted or anonymized.
8.4 Data Security
GDPR requires that we implement appropriate technical and organizational measures to ensure the security and confidentiality of your personal data.
At IntellectWave AI, we have adopted a comprehensive data protection strategy, which includes:
Encryption: Sensitive data is encrypted during transfer and storage to protect against unauthorized access.
Access Controls: Access to personal data is limited to authorized personnel who require it to perform their duties.
Regular Security Audits: We conduct periodic security reviews and audits to identify and address vulnerabilities.
Incident Response Plan: In the unlikely event of a data breach, we have protocols in place to notify affected individuals and relevant regulatory authorities as required by GDPR.
8.5 Data Transfer Safeguards
When transferring personal data outside of the EEA, we ensure that data protection standards are maintained, as required by GDPR.
Data transfers are secured through:
Standard Contractual Clauses (SCCs): We implement SCCs approved by the European Commission, which provide safeguards for data transferred internationally.
Data Processing Agreements (DPAs): We establish DPAs with all third-party processors to ensure GDPR compliance throughout our service provider network.
8.6 Right to Lodge a Complaint
If you believe that our processing of your personal data does not comply with GDPR, you have the right to file a complaint with your local data protection authority within the EEA.
We encourage you to contact us first to address any concerns, and we are committed to resolving all data privacy issues in a fair and transparent manner.
9. International Data Transfers
Your information may be processed outside of your home country, where privacy laws may differ.
When we transfer personal data internationally, we ensure safeguards are in place to protect your information, such as Standard Contractual Clauses or equivalent legal mechanisms.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements.
Any modifications will be posted on this page with an updated effective date.
We encourage users to review this policy regularly to stay informed about how we protect their information.
For significant changes, we may provide more prominent notice, such as through email or a notice on our platform.
